We are calling the patients that missed their appointment the day after. This month we called 51 patients and 51 visited the clinic. Only 2 letters were sent and the 2 patients came to the clinic. We made 2 home visits and the 2 patients came to their appointment.
We verify patients on a list, those who haven't visited the clinic in 30 days.
Afraid to be identified by other people
Health reform not updated
Afraid to be identified by medical providers