• Those out of care are identified for us through our electronic system. (e2)
• This allows us to immediately attempt to make contact with the client who has dropped out of care.
• We continue to attempt to reach them by phone, mail etc until we are successful
Barriers and Challenges
The population we serve are mostly all Substance Users/Abusers which means their recovery plays a large part in this picture. They often relapse/become incarcerated which becomes the greatest barrier.
Because we are a Methadone Drug Treatment facility we are able to keep pretty good track of our clients and do not believe that our system has underlying barriers, however; if the client relapses, the issues surface.