• Decrease the number of refills to the patients that are not responsible with their treatment.
• We are calling the patients that missed their appointment the day after to give them a new appointment.
• We verify patients who haven’t visited the clinic.
• We also verify with the pharmacy to find patients who haven’t come for their prescription
• Afraid to be identified by other people
• They forget
• Health reform not updated
• Other Appointment
• Afraid to be identified
• We have identified that some patients presents HAND.
• We continue with the telephone calls.