Recently we have sent 1st reminder letters and 2nd warning letters to encourage patients who are due for medical care & case management that have fallen out of care.
We have had positive feed back in that out of 10 patients, 2 patients contacted case management and returned to HHC.
We implemented a pap incentive program which helped to increase our numbers for annual pap smears, we saw that this helped to increase our numbers for annual Paps.
Using our electronic medical records, Project woman spreadsheets, electronic calendars. we have flagged patients that are due for medical screenings, to remind case management to follow up
Because of the move to a new location we have had some patients who have difficulty coming downtown: we implemented a bus ticket plan because of it.
Consumers barriers include lack of transportation (problems with Logisticare)
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